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Returns policy

Returns and General Warranties

Made to order products have been produced specifically for you, therefore no refunds or exchanges can be made.

All products are hand made and not on mass production and as such imperfections are expected.

Every leather and solid wood product is unique and might have markings, small cracks and live edges which form part of the characteristics of the product. These natural characteristics will not be regarded as defects.

We offer the following guarantees on our furniture, to ensure that you own only the best quality pieces.

We offer a 1 year guarantee on manufacturing and / or material defects, excluding natural occurrences such as wood cracks, bends etc.

We also offer repairs on furniture that is out of guarantee.

We are entitled to amend these online shopping terms and conditions, at our sole discretion, from time to time, without notice to you.


This site and all contents of this site are provided on a voetstoets “as is” basis without warranties of any kind, either express or implied, including without limitation, warranties of title or implied warranties of merchantability or fitness for a particular purpose.

Contact Us

For any further information please refer to the contact us page of the website.

Mon-Fri 0900-1500 | Phone us: 083 687 6607 |

Email us: sales@industrialcollection.co.za

We will transform your dream custom furniture into greatness

Look at our online store or get in touch with us regarding a custom furniture design